PinaLuna

Privacy Policy

Last updated: July 2026

Information We Collect

We collect information you provide directly: email, username, profile details, photos, messages, and location data (when enabled). We also collect usage data including login times, features used, and device information.

How We Use Your Information

  • To provide and improve the PinaLuna service
  • To match you with compatible users
  • To send notifications about activity on your account
  • To ensure safety and prevent fraud
  • To comply with legal obligations

Data Sharing

We do not sell your personal data. Profile information is visible to other users as part of the service. We may share data with service providers who assist in operating the platform, and with law enforcement when required.

Data Retention

We retain your data for as long as your account is active. Deleted accounts have their data removed within 30 days. Messages in conversations where both users have not interacted for 30 days may be automatically deleted.

Your Rights

You can access, update, or delete your personal data at any time through your profile settings. You may also request a complete export of your data or account deletion by contacting us.

Cookies

We use essential cookies for authentication and session management, plus advertising cookies set by Meta Pixel and TikTok Pixel as described in the Advertising and Analytics section below.

Advertising and Analytics

We use Meta Pixel and TikTok Pixel to measure the effectiveness of our advertising campaigns and to show relevant PinaLuna advertisements to people who have visited our site. These tools collect information about your visit including pages viewed and actions taken. This data is shared with Meta Platforms and TikTok in accordance with their respective privacy policies. You can opt out of personalised advertising through your Facebook and TikTok account settings.